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<br />Water Revenue <br /> <br />The Town separates its water customers into Residential, Commercial, Industrial, Multi- <br />Family, Parks (a.k.a. Government), and Open Space. The Town's water sales per <br />customer category from 2001 to 2006 are shown in the following table. <br /> <br />Table 3.2 - Water Revenue by Customer Category (2001-2006) <br /> <br />Customer Category 2001 2002 2003 2004 2005 2006 <br />Residential $380,002 $561,626 $715,461 $995,459 $1,081,420 $1,234,800 <br />Commercial $58,085 $112,445 $141,315 $58,715 $173,828 $114,045 <br />Industrial $1,957 $2,662 $3,727 $5,823 $5,417 $5,822 <br />Multi-Family $5,739 $7,097 $6,239 $3,861 $4,080 $8,037 <br />Open Space $25,922 $43,393 $57,966 $76,943 $95,285 $152,388 <br />Parks $0 $0 $0 $0 $0 $0 <br />Total $471,705 $727,224 $924,708 $1,140,802 $1,360,029 $1,515,092 <br /> <br />Billinas and Collections <br /> <br />The Town's water bill is sent out on the 4th and due on the 20th of each month. Per <br />ordinance, if the bill is not paid by the last day of the month, the customer account is <br />assessed a late fee of 1.50/0 of the balance in addition to a $5.00 charge. At this point, <br />The Town can send a shut-off notice to the customer and water service is terminated <br />ten days after the notice is sent out. <br /> <br />In practice, however, the Town operates slightly differently. The Town notes past due <br />balances on each water bill and states any past-due charges not paid by the 10th of the <br />month are subject to disconnection. After the 10th, the Town identifies the unpaid <br />accounts and sends out Public Works staff to knock on the doors of these customers. <br />Payment is requested within ten days. If payment is not received, the water service is <br />terminated until the account is paid plus a $40 reconnection fee. <br /> <br />The Town averages 60-70 "doorknockers" per month and ends up terminating service <br />on ten accounts per month. <br /> <br />Current Policies and Planning Initiatives <br /> <br />Current Policies <br /> <br />Firestone has implemented a few policies that impact water use. <br /> <br />Clear Water Solutions, Inc. <br />Town of Firestone <br /> <br />2007 Water Conservation Plan <br /> <br />11 <br />