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<br />. <br /> <br />. <br /> <br />. <br /> <br />Introduction <br /> <br />This is the City of Westminster's final report to the State of Colorado Office of Water <br />Conservation. As per our contract, this report includes a summary of the project, a discussion of <br />the project implementation, potential water savings and project findings. <br /> <br />The project consisted of: <br /> <br />1) Development of training and education materials for utility billing clerks so that they can <br />identify if a customer's water bill is too high and assist in reducing water usage. <br /> <br />2) Identification of high water users (defined by the City as a random sample of 50 of the top <br />500 residential water users) and tracking of their water usage. <br /> <br />3) Development and administration of a survey to review water use patterns and any changes the <br />50 high water users might have made as a result of this project's efforts. <br /> <br />4) Compilation of the final report. <br /> <br />As an addendum to the scope of the project as defined by the City's contract with the State, the <br />City developed a brochure on outdoor water conservation to send out to the high water <br />customers. This brochure was an important element of the customer contact portion of the <br />project, and a section of this report is devoted to a discussion of the brochure content and its role <br />in the project. <br /> <br />2 <br />