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How is Ute's water treated? The Ute treatment plant practices what is referred to as "conventional treatment." This type of treatment consists of adding certain chemicals to the "raw" water which makes the dirt in the water attract and cling together. This creates a mass of larger, heavier particles known as "floc." The floc is then allowed to sink to the bottom of a large basin. This portion of the process is called flocculation/sedimentation. Chlorine is then added to the settled water to ki1\ any remaining "germs" which were not trapped in the floc. This process is referred to as disinfection. The disinfected settled water is then filtered to An emergency isn't the best time to find your mas- remove any remaining pa~t~c!es. J'hi~ 'p[ocess is tea .hutuff vaMo.Since-it cuts off a1\ warer anywlieren - - -- -reterreato as liItriil[oti:- -- in the house, locate it ahead of time. Lastly, fluoride is added to reduce dental cavities in Where should you look? Try around the water children, a small amount of chlorine is added to the heater or in the utility room. However, chances are filtered water to !dl! MY germs which may enter the that the master shutoff valve is where the line comes pipelines from cross connections or line breaks, and into YOUf house from the street, in the crawl space sodium hydroxide. for corrosion control (pH adjust- under the floor. ment) to prevent lead from leaching into the water is After you've found the valve, tag or paint it a bright added at the end of the treatment process, just before color. !t's a good idea to add your plumber's phone the water enters the distribution system. number. just in case. If your home has hot water heat, be sure to turn off the furnace if you turn off the water. Be sure everyone in your family knows where the shutoff valve is located. , . DELINQUENT ACCOUNTS If charges are not paid within 60 days of the date appearing on the statement, the account shall be declared overdue. A shutoff notice will be mailed advising that payment must be made within 10 days Of service will be discontinued. If payment is not received within the specified period of time, the District will discontinue the water service, Until paid, all fees and charges of the District, including but not limited to, charges for regular water service, shall con- stitute a lien on and against the property served. MY such lien may be enforced in the manner provided by Colorado Statute and the Policies and Procedures of the District. WHEN TO CONTACT US We're on the job for you...but we need your help! Give us a call concerning: . Water leaks. main breaks . Change of customer information such as name, address and telephone numbers . Being away for a lengthy period of time . Damaged water meter, meter lid or meter pit . Suspected unaurhorized use of fire hydrant . Suspected tampering with water meters . Suspected stealing of water . If you are behind on your monrhly water bill payment UTE PHONE NUMBERS 24-hour service, 242-7491 Office FAX, 242-9189 Treatment plant, 464-5563 Plant FAX, 464-5443 Office hours are 8:00 a.m. to 5:00 p,m. Monday through Friday THE SHUTOFF VALVE 6 WATER SOURCES AND QUALITY Most of Ute's water comes from snowmelt on the Grand Mesa. A small amount can be purchased from the Town of Palisade (also high mountain water) dur- ing the peak summer demands, if the Town has excess water they wish to sell. Currently the District has water rights and treatment capacity capable of ser/ing the entire valley. The District serves almost 16,000 taps or a population of 55,000+ people. Is our water safe to drink? Yes! We are proud that Ute's water meets or exceeds all federal and state regulations for drinking water quality. That includes fegulations fOf testing and reporting, as well as water quality. The District's certi- fied laboratory continually monitors and tests the water through the treatment process. In addition, more than 60 samples are taken and tested each month throughout the distribution system. If you wish to know the chemical content, such as hard- ness, sodium, fluoride or chlorine content of the finished water, call the treatment plant and a report will gladly be mailed to you. 7 .~c."":'."'~":-."..