Loveland Indoor Retrofit Final Report

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Step S. Installed retrofit devices. Retrofit devices were installed on all the faucets, showers and toilets in the home if they met the guidelines in Table 4 unless the resi- dent requested otherwise. There were 28 callbacks for repairs. Toilet flapper adjust- ments topped the list with 22 calls. There were four showerheads needing adapters and two leaky faucets. The contractor made the repairs for 90 days after the project was completed. In the year following, the City replaced two toilet flappers that mal- functioned. Table 4 shows the devices that were installed during the project. Table 4. Retrofit devices installed Total number Number of Perceut Guideline for Reason for not Device of fixtures iu fixtures project retrofitted retrofitted retrofit installing device Aerator 1,903 faucets 1,560 82% no aerator installed needed more pressure; didn't fit; wrong color; dishwasher nozzle Showerhead ] ,039 showers 640 62% existing had massager; showerhead used wouldn't fit arm; 3 gpm or more head 2.5 gpm or less; didn't want changed; wrong color Flapper 1,296 toilets 846 65% toilet used more toilet 3.5 gpf or than 3.5 gallons less; wouldn't fit per flush Displacement 1,296 toilets 53 4% when flapper Bag could not be used Step 6. Discussed audit and water use. The resident received copies of the Water Use Assessment Form and their water use history for the past three years. The audi- tor discussed the audit and water-conserving ideas with the resident and answered any questions. A few customers reported that the auditor hurried through the audit and did not spend time on this important step. Step 7. Left a rain gauge and a packet of information. The packet contained: . Current water and sewer rates (Attachment I) . Warranty and specifications for devices (Attachment 1) . Indoor water use chart with typical versus conserving use (Attachment K) . Indoor and outdoor water conservation tips (Attachment L) . Blue Thumb bookmark . Brochures: Water Conservation at Home, Lawn Watering Guide, It's a Natu- ral, Yardwaste Recycling Tips, Backyard Composting, 99 Tips to Lower Your Energy Costs 7