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<br />Question 6: Was the packet of information heipful? <br />351 (87%) Yes <br />17 (4%) No <br />35 (9%) No response <br /> <br />Customer comments from the survey: <br />The audit was very beneficial for us. I'm very pleased with the fixtures and it 's <br />nice to see our bill go down some. <br /> <br />In our ever-increasing need to make people aware of conserving water, I think <br />the efforts of the program were well worth the time and money. <br /> <br />The auditor just installed the devices, did not explain. He seemed to be in a <br />hurry and hardly talked at all. <br /> <br />This is an excellent service to save water and money. All homes and businesses <br />should have this done. <br /> <br />My appointment was for a Saturday afternoon. I was home but the auditor <br />never showed up or called. <br /> <br />Auditor was very professional and informative. <br /> <br />Thank you for offering the program. Our water use has been consistently down <br />25 - 30 percent. <br /> <br />I was disappointed because none of the fixtures would work in myoid house. <br /> <br />Project Analysis <br /> <br />The initial analysis was of the households that participated in the audit project. From <br />these results, the water savings for Loveland's population in general were estimated. <br /> <br />Audit group results <br /> <br />Each household's average daily water consumption for the winter quarter was calculated <br />for 1992 and 1993. Winter quarter water use is the water use recorded on January, Febru- <br />ary and March bills and is assumed to be indoor water use. Homes in which the name on <br />the account had changed since the audit project were excluded from the analysis. This re- <br />quirement left 520 out of the original 591 residences that were included in the analysis. <br />These 520 households are referred to as the audit group. A year after installation of the <br />devices, indoor water use for the 520 households had: <br />Decreased. . 412 (79%) <br />Increased . . . . . . .95 (18%) <br />Not changed . . . . . 13 ( 3%) <br /> <br />Average indoor water use for the audit group decreased 47.1 gallons per household per <br />day a year after the retrofit devices were installed. That means a 19.9 percent decrease; <br />from 236.6 gallons per tap per day in 1992 to 189.5 gallons per tap per day in 1993. As- <br />suming that indoor water use is the same year-round, indoor water use for the audit group <br />could decrease 8.94 million gallons annually. Table 5 shows pre-audit and post-audit <br /> <br />9 <br />