Thornton 2002 WCPlan

• Project Type: Water Conservation Plan
• Project Name: City of Thornton Water Conservation Plan
• Title: Water Conservation Plan
• Date: 2/6/2002
• County: Adams
• Water Conservation - Doc Type: Complete Plan

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the property to which service Is being supplied or at which premises
the cause for suspension arose, If the property address differs from
the address to which billings are sent. Said notice shall Include the
following:

A. Notification that water service shall be suspended on the
date specified In the notice, which date shall be no sooner
than five (5) days after the date of mailing of the nottce.

8. The reason(s) for suspension of service.

C. An advisement to the owner or occupant that, If owner or
occupant does not believe reasonable cause exists for the
proposed suspension, owner or occupant may confer with a
Utilities Department representative prior to suspension.

D. The Utilities Division to be contacted to request a con-
ference Is Utilities Billing and Collections.

Section 141. That the City Code of the City of Thornton,
Colorado, Is hereby amended by the addition of Section 40-103 as
follows:

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~ 40-103 Suspension of Serylce

The owner or occupant may request, within five (5) days of
receiving a suspension notice, a conference with a Utilities
Department representative. If no conference is requested or payment
of delinquent charges has not been made or In the event that no
arrangement for such payment has been made or If the Utilities
Director finds that other reasonable cause still exists for suspension
prior to 5:00 p.m. on the date specified 1n the notice, water service
shall be suspended and shall not be reinstated until the cause for the
suspension has been cured. Prior to reinstatement of service to the
premises, all charges due, Including disconnection and reinstatement
charges, shall be paid In full.

Section 142. That the City Code of the City of Thornton,
Colorado, Is hereby amended by the addition of Section 40-104 as
follows:

~ 40-104 Appeals fro. Suspension Decisions

Any appeal from the decision of the Utilities Department repre-
sentative with respect to suspension of service shall be submitted In
writing to the Utilities Director within ten (10) days from the date
of the representative's decision. Such an appeal shall set forth,
with particularity, the groundS therefore. Notwithstanding such
appeal, service shall be or remain suspended unless the appeal Is
accompanied by payment of the amount in dispute or an amount deter-
mined as being sufficient to ensure continued compliance with all
..!I'l'1icable ordinances, rules and regUla~IO~, whlchamolJllt shall ~_____,___~_______..
.------ specified In the designated representat ves's decision. The Utilities
Director shall review the proceedings before the designated represen-
tative and, within fifteen (15) days after receipt of the appeal,
shall enter a written ruling based thereon, a copy of which ruling
shall be sent by certified mail to the custOMer. In the event that
the decision Is adverse to the customer, all administrative recourse
In connection with the suspension of service shall be deemed to have
been exhausted, and the customer may thereupon pursue such further
remedy as is chosen by the customer.

Section 143. That the City Code of the City of Thornton,
Colorado, Is hereby amended by the addition of Section 40-105 as
follows:

~ 40-105 Violations, Penalties and SuspenSion of Service

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