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<br />OOO~53 <br /> <br />. <br /> <br />e <br /> <br />e <br /> <br />Colorado Department of Natural Resources <br />Imaging Work Plan <br /> <br />Puroose of Work Plan <br />This work plan discusses the business of the Department of Natural Resources <br />(DNR) agencies for which imaging is a potential solution to document needs, offers <br />an overview of imaging needs, and presents a level of detail that could form the <br />basis of both budget decision items and an imaging RFP. <br /> <br />Introduction <br />While business processes at the department focus on the legally mandated and <br />very diverse missions of each division, policy development often cuts across these <br />legal responsibilities and requires a department focus. Additionally, across <br />divisions there is agreement on the principles of improving customer service; <br />improving business processes; and exercising responsible custodianship of original <br />source documents. On the technological side, e-mail, WAN, GIS, and imaging <br />cross divisions and must be planned for, developed and implemented on a <br />department-wide basis. <br /> <br />The Information Technology Services Section (ITS), in conjunction with data <br />processing work groups in the divisions, is responsible for setting hardware and <br />software standards; developing infrastructure; designing the architecture (LAN, <br />WAN, high-speed workstation); assuring database compatibility; maximizing <br />compatibility across applications; and assuring data integrity through adequate <br />backup and off-site storage procedures. <br /> <br />The department identified the need for an imaging initiative, and ITS Section staff <br />coordinated a team of division business representatives to develop a DNR imaging <br />work plan; this document is the result of the team's efforts. <br /> <br />There are various purposes for imaging: work flow (managing documents that are <br />used daily); document storage and retrieval; and archiving (file cabinet <br />replacement). It is the department's regulatory divisions, Water Resources, Oil and <br />Gas Conservation Commission (OGCC), and Mined Land, that demonstrate the <br />strongest need for imaging to manage work flow and documents. Although <br />original-source documents cannot be changed, there is sometimes need to add to a <br />document; for this purpose, electronic "post-its" are adequate. For other divisions <br />imaging is currently seen as a tool to store documents and retrieve them on an <br />occasional basis. Part of the department's future vision is internet public access to <br />do research and submit permits. The WAN would include intranet and internet <br />access and, possibly, CD distribution. <br /> <br />57 <br />