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<br />, <br />LESSONS of RECOVERY' A REViEW of TIlE 1991 ColoRAdo Flood DisASTER <br /> <br />Layout <br />.,f front desk and intake area <br />.,f waiting area with refreshments and crayons and coloring books <br />.,f co-location of local, area and state housing personnel to facilitate coordination <br /> <br />Equipment and Supplies <br />.,f photo copier/paper, computers/printers, blank disks, phone directories, basic office supplies, tables/chairs, <br />fax machine <br /> <br />Other Key Considerations <br />.,f press release announcing center location, hours, phone numbers and types of assistance available <br />.,f day care center <br />.,f parking to accommodate projected visitor numbers <br />.,f pamphlets and information sheets on health and sanitation issues, available assistance programs and <br />other disaster information <br />.,f availability of public transportation (city bus routes) <br />.,f regular staff coordination meetings <br />.,f simple registration forms for tracking and follow-up <br />.,f need for outreach teams to contact residents in isolated areas or without transportation <br />.,f heating/air conditioning/trash pickup/janitorial services <br /> <br />These guidelines were developed by Don Sandoval and Kent Gumina, <br />Field Services Representatives for the Colorado Department of Local Affairs. <br /> <br />Individual and Family Grant Program I <br /> <br />F EMA's Individual and Family Grant Program (IFG) was administered by the Colorado Department of <br />Human Services, This form of grant assistance is authorized under the Stafford Act and provides for a <br />cost share of eligible grants between federal (75%) and state (25%) governments. The grants are <br />intended to help disaster victims meet necessary disaster-related expenses and serious needs when other <br />forms of assistance are either unavailable or inadequate. The maximum IFG grant amount for the 1997 <br />disaster was $13,100. <br /> <br />IFG,grants can be used to cover various types of expenses created by the disaster, including funeral, personal <br />property, housing, transportation, medical and dental expenses. According to FEMA officials, the administration I <br />of the IFG program by the Colorado Department of Human Services may have been unprecedented in a couple <br />of respects. Although official records are not available, FEMA officials were unable to cite another example of a . <br />state developing an administrative plan in such a short time period (approximately one week) or when the first <br />IFG checks had reached disaster victims so quickly (approximately two weeks after the disaster). This <br />accomplishment was even more remarkable in view of the fact that Colorado had not been involved with the <br />program since the 1982 Lawn Lake disaster in Estes Park. <br /> <br />COLORAdo OfficE of EMERGENCY MANAGEMENT <br /> <br />22 <br />