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<br />Page 3 <br /> <br />3. Device Installation - The dual flush device should be easy to <br />install but will require more time and care to install than other <br />toilet devices, The showerhead and aerator will be easier for most <br />homeowners to install, <br /> <br />Methodology - All devices will be delivered to participating homes <br />along with installation instructions, steps to determine flow rates <br />of existing fixtures will also be included with a request for <br />information to be returned. Homeowners will then be asked to <br />install devices, Information on hotlines will be available to <br />answer any questions if problems arise, Homeowners will also be <br />informed that Grand Junction utility staff will be making follow-up <br />visits to see that devices are properly installed. <br /> <br />The follow-up visits will serve as quality control over the <br />installation as well as providing a service to install devices if <br />homeowners aren't able to. An important training session will be <br />scheduled for Grand Junction staff which will include an overview <br />of the pilot project and instruction on device installation. <br /> <br />This method of device installation will provide information <br />regarding any difficulties with the devices and the follow-up <br />visits will ensure that they are working and installed properly. <br />During each follow-up visit, utility staff will fill out a brief <br />questionnaire as to any difficulties encountered by the homeowner <br />or other observations, (Questionnaire provided by DNRi installation <br />instruction provided by manufacturer or DNR) <br /> <br />4. Timing of Installation - March 1991 is the month targeted for <br />devices to be received and installed. This time frame will be <br />dependent on responses for participation from residents, A detailed <br />schedule of full program implementation is being developed. <br /> <br />5. Participant Surveys - Throughout the duration of the pilot <br />project, periodic contact with participants will occur. At a <br />minimum, the following three mailings should be planned. All <br />material will be prepared by DNR and mailing arrangements made with <br />Grand Junction, <br /> <br />1st - Following initial responses for participation, <br />confirmation will be sent to all households explaining what to <br />expect and time frame for delivery of devices, <br /> <br />2nd - Once households are chosen, they agree to participation <br />and devices are installed, a letter of thanks with a number to call <br />for any future questions should be sent. <br /> <br />'''''' :''- <br />