BBC VIEWPOINT • January 2003 • BBC Reeearch & Coneulting Page 7
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<br />Sustainability: Less is more?
<br />We admit to some initial
<br />skepticism when the term "com-
<br />munity sustainability" began
<br />surfacing in resort towns
<br />throughout the West. We had
<br />already watched eco- tourism, smart
<br />growth, new urbanism and an array
<br />of other recipes for community
<br />reinvention roll through the
<br />local landscape, with notably
<br />modest success. But hope springs
<br />eternal, and certainly business as
<br />usual doesn't seem to be serving
<br />mountain resorts well, as eco-
<br />nomic doldrums, airline uncer-
<br />tainties, real estate sprawl and a
<br />fickle tourism market take their
<br />collective toll.
<br />The sustainability effort really
<br />began on a small scale, with
<br />individuals and a few businesses
<br />looking to operate on a less con-
<br />sumptive basis. It began with a
<br />few very basic questions: do we
<br />have to consume all this land?
<br />Does it really have to look like
<br />this? Do we have to use so much
<br />energy, or consume so many
<br />resources? In most instances, this
<br />process meant a few individuals
<br />demonstrating how more could
<br />be achieved by using less. The
<br />City of Aspen, with its innova-
<br />tive energy tax and the Aspen
<br />Skiing Company, which built a
<br />largely recycled mountain lodge,
<br />were early leaders in taking this
<br />`'act locally think globally" strat-
<br />egy to a larger scale.
<br />But the broader question
<br />remained: can sustainability
<br />underlie an entire community's
<br />social, regulatory and economic
<br />systems? Can a commitment to
<br />ecological preservation differen-
<br />tiate a resort, especially those
<br />communities seemingly
<br />devoted to the care, feeding and
<br />pampering of finicky tourists?
<br />With the help of BBC and a
<br />team of planning, ecological
<br />and community organization
<br />experts, the Resort Municipal-
<br />ity of Whistler, British Colum-
<br />bia is taking on this challenge
<br />and attempting to replace its
<br />community plan with a com-
<br />prehensive sustainability plan
<br />offering an ecologically based
<br />framework from which all com-
<br />munity planning and develop-
<br />ment decisions will be
<br />anchored.
<br />The first test may be British
<br />Columbia's bid for the 2008
<br />Winter Olympics with
<br />ti' .
<br />b
<br />Whistler offering an environ-
<br />mentally based plan for support-
<br />ing the games along with an
<br />expressed willingness to say no
<br />to some of the standard Olympic
<br />excesses. Less is more? We'll
<br />have to wait and see, but
<br />Whistler deserves accolades for
<br />trying, and for having the
<br />courage to take the most success-
<br />ful winter resort in North Amer-
<br />ica, still at the top of its game, in
<br />an entirely new direction.
<br />In 2002, Ford Frick was
<br />involved with the community of
<br />Whistler as well as a number of
<br />other public and private efforts
<br />at defining new strategies for
<br />economic success in the ever
<br />challenging resort marketplace.
<br />Dallas' Fair Park — Crown Jewel or Municipal Warehouse?
<br />Five museums, and one of the
<br />most successful concert venues in
<br />the county? How about the
<br />home of the Dallas Opera?
<br />What's missing from Fair
<br />Park? Well, a park for one thing,
<br />but we're getting ahead of our-
<br />selves.
<br />Many cities, and many compa-
<br />nies for that matter, have odd
<br />collections of assets for which
<br />they try to find better purpose.
<br />But Fair Park offers a warehouse
<br />of eclectic opportunities on a
<br />Dallas' 277 -acre Fair Park may
<br />hold the oddest collection of cul-
<br />tural assets assembled at any one
<br />site in any city in America. For
<br />three weeks each September, Fair
<br />Park hosts 3.5 million visitors
<br />for the "it could only happen in
<br />Texas State Fair," complete with
<br />Corny Dogs, thrill rides, midway
<br />huchsters and exemplary prize
<br />winning pigs. In the middle of
<br />the park lies the aging but
<br />beloved Cotton Bowl, home to
<br />70,000 rabid fans during the
<br />annual Texas -OU game, but
<br />sadly little else during the
<br />remainder of the year. Oddly
<br />juxtaposed with the Cotton Bowl
<br />is the finest collection of
<br />Bauhaus public buildings in the
<br />world, complete with iconic stat-
<br />uary, arching fountains and
<br />extraordinary Art Deco plazas.
<br />These otherworldly remnants of
<br />the 1932 World's Exposition are
<br />also largely unused and unappre-
<br />ciated — too valuable to remove,
<br />too expensive to maintain and
<br />too single - purpose to be f inc-
<br />tional.
<br />Did we mention the improba-
<br />ble collection of steam engine
<br />trains stored behind a metal
<br />fence? The decaying aquarium?
<br />scale that could only happen in
<br />Texas. For assistance in reposi-
<br />tioning and master planning
<br />Fair Park, the City of Dallas
<br />completed a nation -wide search
<br />and turned to a planning team
<br />led by San Francisco -based Har-
<br />greaves Associates with BBC
<br />responsible for financial, market
<br />and governance strategies.
<br />Our challenge? Define what
<br />this place is and what it might
<br />become. Try to find the eco-
<br />nomic synergy between these
<br />uses. Identify how the State Fair
<br />can grow and prosper without
<br />running roughshod over the
<br />other cultural institutions. Find
<br />a purpose for the historic struc-
<br />tures that ensures preservation
<br />and protection, but also eco-
<br />nomic relevancy. Energize Fair
<br />Park. Finally, develop a gover-
<br />nance structure and funding
<br />mechanism that supports Park
<br />stewardship and rewards entre-
<br />preneurial efforts.
<br />No small tasks these. It will
<br />be nearly a year before the plan is
<br />complete, but in the interim,
<br />next time you're in Dallas make
<br />an effort to get out to Fair Park.
<br />It's worth seeing now and it will
<br />only get better.
<br />In 2002, Ford Frick and Jim
<br />Carpenter provided a diverse
<br />collection of clients, ranging
<br />from the City of Dallas to
<br />Catellus Development Com-
<br />pany, with strategic planning,
<br />project feasibility analysis and
<br />market research related to real
<br />estate development and posi-
<br />tioning.
<br />0pening the
<br />Blinds to
<br />Reveal New
<br />Markets
<br />Hunter Douglas Group's Win-
<br />dow Coverings Division is the
<br />world leader in the window fash-
<br />ion industry. To maintain this
<br />position, the company's corpo-
<br />rate strategy is to "grow the
<br />market, and market share, by
<br />continuing to introduce state -of-
<br />the -art, innovative products."
<br />For the past several years, BBC
<br />has helped Hunter Douglas mar-
<br />keters, engineers and managers
<br />ensure that new products are not
<br />only state -of -the -art and innova-
<br />tive, but appealing to designers
<br />and retailers as well.
<br />Developing and launching
<br />new products requires signifi-
<br />cant investments of time and
<br />money. New ideas must have
<br />sufficient market potential to
<br />justify the investment. Qualita-
<br />tive research with retailers, inte-
<br />rior designers and consumers
<br />throughout the product develop-
<br />ment process assists the product
<br />team in understanding how key
<br />audiences perceive new ideas.
<br />Will this new product idea be
<br />widely accepted in the market-
<br />place, or does it fill a small
<br />niche? Is the new idea aestheti-
<br />cally pleasing? Are the mechan-
<br />ics of opening and closing a new
<br />blind intuitive? Understanding
<br />these and other important ques-
<br />tions are critical throughout the
<br />innovation process. BBC's high
<br />quality recruiting, facilitation
<br />and analysis combined with our
<br />targeted, insightful reports helps
<br />our clients in the Window Cov-
<br />erings Division get the answers
<br />they need to grow new markets
<br />and expand their market share.
<br />Joni Toenjes andJen Garner
<br />lead BBC's market research
<br />projects for Hunter Douglas
<br />and a host of other private sec-
<br />tor clients.
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