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Approaches to Managing and Resolving Conflict 9 <br />vately or publicly sanctioned. The last category is extralegal in <br />that it does not rely on a socially mandated-or often socially <br />acceptable-process and uses coercion to force an opponent into <br />compliance or submission. There are two types of extralegal ap- <br />proaches: nonviolent action and violence. <br />Nonviolent action involves a person or group in commit- <br />ting or not committing acts that force an opponent to behave in <br />a desired manner (Sharp, 1973). These acts, however, do not in- <br />volve physical coercion or violence and often try to minimize <br />psychological harm as well. Nonviolent action works best when <br />the parties are mutually dependent on each other and must rely <br />on each other for their well-being. When this is the case, one of <br />the parties may force the other to make concessions by refusing <br />to cooperate or by committing undesirable acts. <br />Nonviolent action often involves civil disobedience-viola- <br />tion of widely accepted social norms or laws-to raise an oppo- <br />nent's consciousness or bring into public view practices that the <br />nonviolent activist considers unjust or unfair. Nonviolent ac- <br />tion can be conducted on an individual level or by a group and <br />may be either public or private in nature. <br />Whittamore has considered nonviolent action on personal <br />and group levels to resolve his dispute. On the individual level, <br />he has considered occupying Singson's office until the director <br />will bargain in good faith and give him a fair settlement. He has <br />also considered opening a private practice, challenging the terms <br />of the contract, and forcing the clinic to take him to court or <br />drop the case. If he goes to court, he can exploit the publicity, <br />and mobilize his patients to pressure the clinic to settle. <br />One of his patients has suggested organizing a picket or <br />vigil outside the clinic to embarrass Singson into a settlement. If <br />that were to be unsuccessful, he has suggested a group sit-in. <br />Whittamore is unsure of the effect of these approaches, as well <br />as of the costs. <br />The last approach to dispute resolution is violence or <br />physical coercion. This approach assumes that if the costs to the <br />person or property of an opponent and the costs of maintaining <br />his position are high enough, the adversary will be forced to <br />make concessions. For physical coercion to work, the initiating <br />