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CRDSS_Task1_19-1_CRDSSUserSurvey
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Last modified
9/25/2011 10:18:47 AM
Creation date
5/30/2008 3:51:26 PM
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Decision Support Systems
Title
CRDSS Task 1.19-1 User Involvement - CRDSS User Survey
Description
This task memo describes the efforts of the user involvement program.
Decision Support - Doc Type
Task Memorandum
Date
1/9/1995
DSS Category
DMI Utilities
DSS
Colorado River
Basin
Colorado Mainstem
Contract/PO #
C153658, C153727, C153752
Grant Type
Non-Reimbursable
Bill Number
SB92-87, HB93-1273, SB94-029, HB95-1155, SB96-153, HB97-008
Prepared By
Riverside Technology inc.
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DSS capabilities and resources <br />? <br />Economic factors <br />? <br />Logistic factors <br />? <br />Agency interactions <br />? <br />Workshop assessment <br />? <br /> <br />A more detailed listing of user survey topics is presented in the CRDSS User Opinion Survey Outline. <br />The reader will note that the list of topics includes those seeking to characterize the respondent?s job, and <br />how the CRDSS would be used for job functions. Other topics address economic and logistic questions <br />relating to CRDSS funding and training. Finally, a question was asked pertaining to agency interactions. <br />CRDSS User Focus Group Workshops <br />User focus group workshops were held to demonstrate the CRDSS prototype and to consider the topics <br />of the User Opinion Survey Outline. The workshops were conducted by the CRDSS development team. <br />Four workshops were held, two with external users, and one each with staff of the Colorado Water <br />Conservation Board (CWCB) and the Department of Water Resources (DWR). Two additional <br />workshops were held on the CRDSS database, one with CWCB staff, the other with the DWR GIS group. <br />Appendix B presents the one-half day workshop agenda and questionnaire. <br />The workshops were conducted in small groups (typically less than 10 users, plus 3 to 4 persons from the <br />CRDSS development team) and in an informal manner. The intent of the demonstration was to <br />communicate the content and nature of the CRDSS to establish a basis for the users to assess how the <br />CRDSS might be used in their jobs. The outline was reformatted as a questionnaire, with space provided <br />for the user to write answers to the questions. However, the workshop was discussion oriented, so as to <br />elicit ideas and promote interaction between the developers and users. <br />The questions, as formulated, would be difficult to answer by a person having little or no experience with <br />the CRDSS. This was expected. However, many were able to consider how the CRDSS might be used <br />for their jobs, and to suggest new ideas for development and delivery of the CRDSS. The effort to <br />address the questions began the education as to what the CRDSS is and could be. Respondents? answers <br />were quite insightful relative to their expectations for CRDSS use, maintenance funding, and training. <br />Also, the focus groups provided a forum for discussion, exchange of idea, and user participation and <br />learning, which as noted below, was appreciated by many of the participants. <br />Results <br />Results of the user survey are summarized in this section following the outline format. <br />User Description <br />Agencies Represented <br />The following agencies were represented at the Focus Group and related workshops: <br />Denver Water (metro Denver water supply collection, treatment and distribution) <br />? <br />Colorado River Water Conservancy District (project development, coordination) <br />? <br />NCWCD (operate and maintain the Colorado Big Thompson and Windy Gap projects) <br />? <br />Southwestern Colorado Water Conservation District <br />? <br />6 <br />A 275 01.09.95 1.19-1 Johnson, Grigg, Tang <br />
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