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also shot a Public Service Announcement. The PSA begins airing on DC-8 April 16, and will continue in heavy rotation on the public access television station throughout the growing season. The in-house production staff wrote the copy for the PSA, and I spoke those words into the camera lens. Don, Wendy, and I met to discuss coordination of communications with the timing of the feedback loop. I also brought our new communications professional from Castle Pines North Metro District, so that he can coordinate this effort with our water conversation plan communications effort. Several newsletter articles have touted the distribution in Castle Pines North, as well as a statement stuffer for the water bills to our residents. Wendy shared input from the water providers on suggestions for a more effective feedback loop. (She took me to coffee on a Saturday, where we brainstormed on how to make this part of the effort really work. I told her we really wanted to be successful with it, she was the pro, and help, please!) I have sent several notes to Don, and we are planning to meet for coffee to update news on his efforts, though we didn't get to that this week. Again, I advised him of the production schedule so that he could plan his efforts accordingly. I will stay after him. We hit two minor snags, and that threw us off our schedule. The first was with getting the written approval to use the "Xeriscape" name, while the second was in obtaining a written release on the background music used in the program. These two delays that blew us off course for fourteen business days from the March 17th in-the-mail target date to the actual April 5th in-the-mail date. Everything else has actually clocked along quite nicely. Numerous proofs and approvals went back and forth between DCWRA and the vendor to make sure we got the quality we were looking for. I reviewed the materials, and it looks very good to my eye. We just received a satisfaction survey from the vendor this afternoon. I gave them high marks, and would recommend Disc Makers to you or anyone else needing a large duplication job done. One file of Arapahoe County addresses listed both the residence, and the location of the owner. We had to direct the vendor as to which address to use. One file did not list a zip code for two hundred homes, and the appropriate zip code had to be furnished. The actual number of DVDs to be duplicated did increase. We received orders for additional DVDs from DCWRA members who want to use the DVDs for new residents, or other promotional purposes. We were happy to pass along the advantageous pricing from the bulk order, but explained to those ordering these extra units that no costs were to be covered by the grant. Not surprisingly, both Arapahoe and Douglas County grew between the time we applied for the grant, and the time the grant was approved. Douglas County picked up the cost for the new residents in the County, and the respective water providers in Arapahoe County picked up the cost for their new residents. I will be sending out invoices for their shares in the next few days. We sent the extra copies by regular freight. I expect them to show up in a week or two, and when they do, we'll drive the copies for the CWCB and CFWE down to your offices. Douglas County was helpful in issuing a P.O. to the vendor so that work could be initiated on the project. This P.O. precluded DCWRA from having to write a check for 500/0 of the cost of the order up front. The vendor usually has an overage clause so that unless the 500/0 payment is made up front, the client must buy any extra overages. Due to the size of the order, the vendor waived this condition. The Douglas County in-house production staff issued the logo for the DVD is "full color" rather than "four color" format as stipulated in the agreement. This resulted in a $25 upcharge, as well as a much more attractive finished project. I expect DCWRA to eat this upcharge. I'd like to mention folks who should be thanked for their help and support on this effort, including Wendy Holmes, Rhonda Gentry, Kimberly Smith, Chris Vodnik, Doug DeBord,