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4 <br /> <br />b) We have our 2011 DWR Strategic Plan and DNR Strategic Plan with Performance <br />Goals <br />c) Individual Performance Agreements <br />d) Mission of DWR <br />(1) “Competently and dependably administer and distribute the waters of Colorado <br />in accord with the laws of this state…” <br />(2) We will strive to fulfill our mission by assisting the public in the clarification of <br />complex water issues and the generation of creative solutions to problems.” <br />e) Principles that guide our actions <br />(1) Treating each other and the public with dignity, respect, honesty and fairness. <br />(2) Promoting an open and honest communication environment that builds trust, <br />respect, and loyalty amongst ourselves and the diverse community in which we <br />live and work. <br />f) Balance between “justice” and “mercy.” <br />g) Ultimately we need to maintain credibility. <br />h) Strategies to Success - Core competencies in Individual Performance Agreements <br />(1) Communication <br />(2) Interpersonal Relations <br />(3) Customer Service <br />(4) Accountability <br />(5) Job Knowledge <br />i) Success comes from those who exhibit these characteristics of Core Competencies <br />j) Comes down to hiring people with character - character, whether personal or <br />organizational, is doing the right thing when no one is looking <br />k) We cannot always build the future for our staff, but I do believe we can build our <br />staff for the future <br />l) Ultimately a winning team is one with a winning attitude <br />12) Thank you and I would be happy to take any questions.