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ACZ Laboratories, Inc. August 10, 2007 <br />Version 12 <br />' Quality Assurance Plan <br />SOPAD018.08.07.12 Page 7 of 96 <br />' 2.3 Training <br />It is the responsibility of ACZ's management to ensure the competence of all employees who perform <br />environmental tests and other specific duties, operate equipment or instrumentation, give opinions and <br />' interpretations, evaluate results, and sign test reports. Additionally, ACZ management is responsible for <br />formulating the goals and policies with respect to the necessary education, training, and skills of all personnel <br />and for providing training that is relevant to the company's present and anticipated tasks. <br />' Employees must possess the appropriate combination of education, experience, and skills to adequately <br />demonstrate a specific knowledge of their particular functions and to carryout those functions in a manner that <br />meets or exceeds ACZ's standards and expectations. Additionally, each staff member must demonstrate an <br />understanding of laboratory operations, test methods, related quality assurance and quality control procedures, <br />and management of records and documents to the extent necessary to successfully perform their job duties. <br />All full-time and part-time personnel must complete a formal training process for Safety, Ethics, Quality <br />Assurance / Quality Control, and Sexual Harassment on the first day of hire and are subsequently responsible <br />for complying with all requirements that pertain to their organizational functions. For all technical staff, <br />' training for analytical procedures must be completed prior to independent generation of client data, including <br />Proficiency Testing samples. In general, any staff member who is undergoing training must be provided with <br />appropriate supervision. It is the responsibility of each supervisor or manager to ensure personnel within his or <br />her department is supervised, competent, and is working in accordance with ACZ's Quality System. <br />' 2.3.1 Safety Training <br />Safety training is scheduled with ACZ's Chemical Hygiene Officer and includes viewing a video of <br />general laboratory safety, a complete review of ACZ's Chemical Hygiene Plan, and a building tour to <br />identify the location of Material Safety Data Sheets, emergency showers, eye wash stations, and <br />emergency exits. Following completion of the training, the employee takes an exam, which allows the <br />' CHO to evaluate his/her understanding of the material covered. <br />2.3.2 Ethics Training <br />' ACZ is committed to fostering and enforcing an ethically sound work environment that encourages the <br />conscientious production of accurate, technically sound and legally defensible data. Initial and follow- <br />up ethics training is required for all full-time and part-time employees (permanent or temporary) as <br />described in ACZ's SOP Ethics and Proactive Prevention Program (SOPAD039). Initial training <br />provides a general introduction to ACZ's Ethics program, ACZ's Code of Conduct, Code of Ethics, <br />and zero-tolerance policy. Each new employee is also introduced to the company's Ombudsman. <br />Follow-up training is provided within 30 - 60 days and includes a more in-depth review of <br />unacceptable practices. The employee is required to read SOPAD039 prior to attending the session. <br />On an annual basis, a review of SOPAD039 and exercises in making ethical decisions, as well as other <br />' relevant information, are presented to all employees. <br />2.3.3 QA/QC Training <br />' 2.3.3.1 All full-time and part-time employees attend an initial orientation session, which is <br />based on the most current version of ACZ's Quality Assurance Plan [QAP] and <br />focuses on the relationship between quality control, quality assurance, environmental <br />' testing, and environmental monitoring. <br />2773 Downhill Drive 970-879-6590 <br />Steamboat Springs, CO 80487 www.acz.com <br />