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<br />ACZ Laboratories, Inc. August 10, 2007 <br />Quality Assurance Plan Version 12 , <br />SOPAD018.08.07. 12 Page 4 of 96 <br />2 QUALITY SYSTEM OBJECTIVES & COMPONENTS ' <br />ACZ's QAP provides a framework that guides all technical staff and administrative personnel. The information <br />presented is necessary to ensure all employees perform their duties in a manner that allows the company to ' <br />achieve its objectives, thereby ensuring the precision, accuracy, completeness, and consistency of the analytical <br />data reported to our clients. This framework is referred to as the Quality System. The Quality System <br />encompasses every documented quality assurance (QA) and quality control (QC) policy and procedure and <br />guides all business functions and laboratory operations by specifying standardized protocols to control both the , <br />short-term and long-term activities that influence the quality and defensibility of our testing services. <br />The Quality System is designed to be appropriate to the type, range and volume of the environmental testing ' <br />undertaken. The Quality System is not a static entity and must function in a manner that allows for continuous <br />evolution of all aspects of ACZ's business when improvements have been identified and have been determined to <br />be necessary or beneficial. ACZ management recognizes that the staff is comprised of people who possess <br />varied experience and knowledge and can contribute valuable insight and suggestions regarding these <br />improvements. All employees are encouraged to be involved in this process. The following six (6) key elements <br />form the foundation of ACZ's Quality System: <br />• Documents & Records , <br />• SOPS <br />• Training ' <br />• Audits <br />• Corrective Actions <br />• Management Review of the Quality System <br />2.1 Documents & Records <br />The entire history of any sample must be readily understood through the associated documentation. To this <br /> <br />extent, a formal and systematic control of documents and records is necessary for accurately reconstructing ' <br />all events pertaining to any sample and for guaranteeing the quality and defensibility of the data. All information <br />relating to the laboratory facilities equipment, analytical test methods, and related laboratory activities (such as <br />sample receipt, sample preparation, data verification and data reporting) must be documented, and all records, ' <br />including those pertaining to calibration and test equipment, certificates and reports, must be maintained. <br />Documents and records must be safely stored (protected against fire, theft, loss, deterioration, and vermin), <br />and must be held.secure and in confidence to the client for a minimum of five (5) years. Refer to section 10.0 , <br />for details regarding the storage and control of ACZ's documents and records. <br />2.1.1 Documents ' <br />A document is a writing that contains information. All documents are reviewed for accuracy, approved <br />for release by authorized personnel, and properly distributed. A document control system subsequently <br />ensures that employees use only the correct and effective version of any form, Standard Operating ' <br />Procedure (SOP), or other document, which are maintained through ACZ's LabWeb intranet. LabWeb <br />is a computerized document control system based in HTML that can be accessed from any network <br />computer within the facility. Documents can be queried by department and then organized in several ' <br />ways by clicking the appropriate header. Click on the title of the document to view it as an Adobe <br />Acrobat (*.pdf) file. The PDF has a "read only" qualifier and does not allow changes. Users may view <br />SOPs but the documents may not be saved to another network drive and may not be printed. Forms , <br />may be viewed and printed but may not be saved to another network drive. <br />2773 Downhill Drive <br />Steamboat Springs, CO 80487 <br />970-879-6590 ' <br />www.acz.com <br />