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• <br />Memo to MBL 2 October 3, 1998 <br />Response to FSMV Stone Gravel Pit, M-97-089 <br />Given Mrs. Bell's agitated state, staff did not want to cause further agitation by informing her that FSMV's <br />9/9/98 complaint appeared to satisfy all 3 of the exceptions provided in the MLRB approved policy for responding <br />to citizen complaints within a 30 day period. Minerals Program Inspection Policy, MLRB approved 2/94, states: <br />2. All citizen complaints should be responded to promptly. If a citizen complaint contains allegations <br />of serious environmental problems associated with a mine, or potential violations of permit conditions, <br />rules, or statutes, an inspection should be conducted in no more than 10 working days if there is judged <br />to be a serious environmental threat. Otherwise, all such sites should ba inspected within 30 days of the <br />complaint. The only exceptions to this policy should be situations in which (al an inspection has been <br />conducted within the previous year, (bl the Office believes that no significant environmental concerns are <br />likely to exist, and Icl the Office finds the complaint to be part of a pattern of similar complaints directed <br />against a particular mining project. All such exceptions shall promptly be reported to the Board. <br />Staff attempted to reiterate for Mrs. Bell, that she had the right to a hearing before the <br />MLRB, for consideration of disagreement with DMG decisions. Mrs. Bell's response was <br />something to the effect that, the MLRB is a waste of time and an embarrassment to the <br />peop/e of Co/orado. Staff member replied that given his current assignment load, he was <br />doing his best to respond to her complaint, but if she was dissatisfied with his conduct, <br />she should submit such complaint to his immediate supervisor, Tom Gillis. <br />Date of Inspection -During the 9/30/98 phone conversation, Mrs. Bell insisted that staff <br />provide the date and time of the inspection. Staff could not provide a specific date and <br />time because the inspection had not been scheduled with the operator. Staff attempted to <br />communicate to Mrs. Bell that an inspection date had not been established. <br />In FSMV's 9/30/98 letter, paragraphs 2 & 3, FSMV indicates that during the phone <br />conversation, staff repeatedly denied that communication with the operator had occurred <br />regarding scheduling a date for the inspection. However, in the 4th paragraph FSMV <br />reveals evidence indicating that staff had previously spoken with the operator regarding <br />the issues raised in the 9/9198 complaint letter. <br />Prior to the 9/30/98 phone conversation with Mrs. Bell, staff had discussed the issues of <br />the 9/9/98 complaint letter with the operator, but had not yet scheduled a date for the <br />inspection. The inspection was scheduled with the operator on 10/1/98. <br />Patterns of Impropriety - FSMV does not provide evidence to support its claims that DMG <br />staff has established patterns of procrastination in responding to complaints, patterns of <br />reluctance to investigate potential violations, or patterns of alleged attempts to subvert the <br />enforcement process, because such claims are untrue and evidence supporting those <br />claims does not exist. <br />The written record verifies that DMG has promptly responded to all complaints and <br />objections to the Stone Gravel Pit in a thorough, professional and courteous manner. The <br />attached TABLE 1 summarizes DMG's response to the 14 objections and complaints, <br />submitted by FSMV, Mrs. Bell and/or her lawyer, Travis Stills, during the past 12 months. <br />FSMV and/or Mrs. Bell has submitted 6 complaints within the past 4 months. <br />