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Denver Statement of Qualifications 11. COMMITMENT TO QUALITY Core Laboratories' objective is to provide scientifically sound, error-free and timely data reports of documented quality that conform to industry standards and are responsive to our clients' requirements. Core Laboratories' mission is to practice continual quality improvement, implement error prevention rather than error correction, and perform each task right the first time. At Core Laboratories, the term Quality Control (QC) is used to define specific daily functions at the laboratory level which include the application of standard operating procedures and analytical method protocols, use of standard equipment and laboratory techniques, adherence to statistical control limits, and performance of related administrative activities and verification. Quality Assurance (QAj is used to describe the entire integrated program for assuring reliability in measurement and generation of data. The major components of our QA/QC Process are as follows: Quali~r Commitment The Quality Process is a top priority of the President of Core Laboratories and is the primary mission of the Executive Vice President of the Company. The Quality Assurance Department is separate from laboratory operations and reports directly to the Executive Vice President. The Corporate QA Director interfaces with the Quality Control Coordinator from each of the individual laboratory locations. Analytical Methodologies All analytical methodologies selected by Core Laboratories are based on industry or governmental standards/requirements and adhere to standard methods whenever possible (EPA, ASTM, ISO, etc.). When standard methods of analysis are not applicable, Core Laboratories works with its clients to develop an analytical procedure that is appropriate to the situation. Sample Custody All samples are logged into each laboratory's database system (LIMB) as they are received. Prior to log in, each sampl received is compared to client-supplied information and its condition upon receipt is recorded. Any discrepancies are noted and the client is contacted immediately. Chain-of-custody records are completed at the time of sample receipt and placed in a specific job folder. Sample tracking records are maintained throughout the laboratory and after final disposition of the samples. ~~~i CORE LABORATORIES