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DGM Environmental Monitoring QAPP <br /> 9.2 Quality Control Indicators — Measurement Performance Criteria.............17 <br /> 9.3 Quality Control of Analytical Results - Accuracy/Bias Samples...............17 <br /> 10 CORRECTIVE ACTION — IMPROVEMENT REQUEST AND <br /> RESPONSE SYSTEM ...................................................................................19 <br /> 10.1 Purpose of a Corrective Action — Continuous Improvement System .....19 <br /> 10.2 Responsibilities and Duties....................................................................19 <br /> 10.3 CAIR System Operation and Documentation ........................................19 <br /> 11 QUALITY ASSURANCE REPORTS TO MANAGEMENT..............................23 <br /> Page ii <br />