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8. There were complaints that were either blocked, sensored or not entered into the Loloff Pit <br /> File.The first Snow file was lost and then later found. <br /> 9. If there is a little Empathy from the DRMS staff it would go a long way with the SPOs. <br /> 10. Is the General Public and SPOs just supposed to sit down and shut up when they see or <br /> know that there is something wrong during the mining operation?This is certainly the attitude <br /> of the Colorado DRMS staff. No communication! No empathy for the SPOs and the General <br /> Public! No communication with general public and the complaintant. <br /> 11.The DRMS will accept "the word" of the operator without any solid data and without "Direct <br /> Observation". Many examples of this above! <br /> The Division is Committed to balance the need for mineral resources production with <br /> protection of the public, environment and Colorado's natural resources. <br /> If you have any questions or if you need further information please contact me 970-227-8420. <br /> Regards, <br /> Mel Bickling <br /> 12 <br />