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December 21, 2017 <br /> Shipper 071Y42 <br /> ' Page 1 of 3 <br /> T4 <br /> Dear Customer: <br /> We regret that your shipment with UPS was lost or damaged. In order to expedite the processing of a <br /> claim, please promptly submit the required information listed below. <br /> Please note that if you have already submitted the required information, you may disregard this notice. <br /> If necessary, UPS will contact you for any additional information. <br /> Documents required to support a claim: <br /> 1. Request for Claim Payment Form: Enter the lesser of the actual cost, replacement cost if the <br /> merchandise can be replaced, or repair cost if the merchandise can be repaired, and transportation <br /> charges. <br /> 2. Merchandise Value: Provide a copy of the original invoice. If the original invoice is not <br /> available, you must provide other proof, certified in writing, sufficient to identify the package <br /> contents and to substantiate the lesser of the actual cost, replacement cost, or repair cost of <br /> the merchandise. <br /> 3. Shipping Record: Provide a copy of the shipping record for the package. <br /> To file a claim electronically: <br /> - For customers with access to Claims on ups.com: <br /> https://wwwapps.ups.com/webClaims/create?loc= en US <br /> - For other claims: <br /> https://wwwapps.ups.com/dua/upload?loc= en US <br /> To file a claim by fax or mail see the enclosed Request for Claim Payment Form. <br /> We apologize for any inconvenience this may have caused. We strive to provide quality service and <br /> look forward to serving you in the future. If you have any questions or need further assistance, please <br /> call 1-800-PICK-UPS. Please refer to your shipper number and claim number. If the required <br /> documents are not timely received by UPS, your claim may be denied. <br /> UPS Customer Service <br />