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<br />OOQ294 <br /> <br />tions at these two temperature extremes. Prior to shipment, a final <br />mechanical and physical inspcction is performed to check that all <br />connections and seals are tight, cables securcd, and that dcssicant <br />bags and batteries are installed. <br /> <br />All test and inspection records arc carefully processed using a compu- <br />ter data basc. Records can thcn bc casily analyzed to computc Mean- <br />Time Betwccn Failure (MITBF) rates. <br /> <br />HANDAR's Salcs and Customer Servicc Departmcnts provide both pre- and <br />post-salcs support with the goal of providing a high degrcc of custo- <br />mcr sat is f ac t i on. Telephone t roub I c-shoot i ng and te chnic al bull ct in <br />board scrvices arc availablc to support all products. Programming, <br />maintcnance, and installation classcs are regularly scheduled at <br />HANDAR's Sunnyvale, California facility. Special arrangemcnts can <br />also be made for on-site customcr training as wcll. <br /> <br />31 <br />