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<br /> <br />{ <br /> <br />!teLa t..... 1-'f,M Jov..-->~ <br />-0-1-2-'\'( <br /> <br />00031' <br /> <br />USER INVOLVEMENT PROGRAM <br /> <br />GOAL AND OBJECTIVES <br /> <br />GOAL <br /> <br />Build substantial effective agreement on CRDSS. <br /> <br />OBJECTIVES - THREE CATEGORIES <br /> <br />I. RESPONSIBILITY <br /> <br />1. Establish legitimacy of project. <br />2. Maintain legitimacy of project. <br />3. Establish legitimacy of process. <br />4. Maintain legitimacy of process. <br />5. Establish and maintain legitimacy of major assumptions <br />and earlier decisions, <br /> <br />II. RESPONSIVENESS <br /> <br />4. Get to know all of the potentially affected interests. <br />5. Learn to see the project through their eyes. <br />6. Identify problems. <br />7, Generate solutions. <br />8. Articulate and clarify the key issues, <br /> <br />III. EFFECTIVENESS <br /> <br />9. Nurture and protect credibility. <br />10. Communicate information to interests, and help them <br />unders tand it. <br />11. Receive and understand information from the interests. <br />12. Search for consensus. <br />13. Mediate between polarized interests. <br /> <br />'~ <br /> <br />~ <br />