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In addition to debriefing sessions, formal critiques are usually held as the response system and community return to normal. Inter and intra-agency critiques are a valuable feedback source, particularly in dealing with coordination issues. Notes Intra-agency critiques may be held at several levels. A critique is more formal than a debriefing session. An agenda is used to guide the critique and topics for discussiQn may be drawn from the suggestions and problem areas identified dwing the debriefing process. While most debriefings are held face to face, some agencies have been experimenting with questionnaires or surveys to broaden the response base. Surveys may also provide for a more definitive review of problem areas. As with debriefing sessions, all information collected from intra-agency critiques should be recorded and collated for future use. Inter-agency critiques are usually held at the senior stafflevel. The critique leader should strive to set a positive tone for the session and be alert to defensive attitudes that can detract from the information gathering process. While frank discussion should be encouraged, it must be remembered that the purpose of the critique is to find areas for improvement, not to fix areas of blame or fault. At the completion of the debriefing and critique process, a final report should be drafted. This report should capture key points of information and become part of the response record. After action reports may be used to rank areas or functions for improvement. Hard data on the response effort should be collected and preserved for future use and reference. Examples of hard data include purchase orders and supply requests, man-hour estimates, - -- -- - -TfnancIaloaTa and illUnage esttmates, legal documents, dIsaster declarations, weather reports and bulletins, injury statistics, and other related paperwork. This information can be used to validate or improve planning assumptions. For example, planning estimates of sand use can be compared with actual sand use figures and, if necessary, adjustments can be made in planning documents and resource lists. Information on the extent and e.xact nature of the flooding should be gathered. Since information on high water levels may be perishable, provisions should be made to collect this data as soon as the water recedes: . Surveys are the best way to gather information on high water levels. Survey teams should read still high water levels, which can be obtained from the inside walls of buildings in the flood zone. Page 10 - 4