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<br />e <br /> <br />e <br /> <br />e <br /> <br />ROO-II <br /> <br />David Mendonca <br />mendod{@,mi,edu <br /> <br />G.E.G, Beroggi <br />beroggi@seDa,tudelft.nl <br /> <br />W,A. Wallace <br />wallaw@mi,edu <br /> <br />Department of Decision Sciences and Engineering Systems <br />Rensselaer Polytechnic Institute <br />110 8th Street <br />Troy, NY 12180 <br /> <br />Support for Improvisation in Emergency Response Operations <br /> <br />Emergency response organizations are faced with complex, unprecedented events having the <br />potential for catastrophic losses. To assist these organizations in responding to unprecedented <br />events, new models must be developed and the traditional command and control structure of <br />decision making must be revised to accommodate greater flexibility and creativity, The process <br />of improvisation in emergency response in light of this observation is fIrst discussed and <br />opportunities for supporting improvisation are identifIed. We conclude with a review of a series <br />of recently-conducted experiments at the Port of Rotterdam, where we are currently assessing <br />this new decision making approach. <br />