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8/25/93 Canon City Flood Hazard Mitigation Plan ~, Figure 8 . CWCB Official. Advue Homeownero engineer/architect to advise certain mitiga- tion techniques (corrective measures) to less- en the effects of future flooding. The professionals were instructed to not "dictate" the one best mitigation solution. One of the objectives ofthe flood mitigation table was to "build an attitude" so the client becomes interested in mitigation. Research has shown that advisory programs are more effective if they make the client start thinking and make hislher own decisions. Professionals were in- structed to use terms like, "this has worked for others in your situation" or 'your neighbor did this and it worked." They were also instructed to recommend that the client/victim seek a professional expert if he or she is considering dry flood proofing a base- ment and to use professionals for projects like raising a house or reworking the electrical Figure 9 . Attendee. DUlc.... Flood Probk"", system. Personal contact is very important when advising people about mitigation. All entrants to the session were given a manual entitled "Following A Flood" to help with Figure 10 - Homeowners Receive As.istance from Engineero questions concerning flooding, Additionally, a questionnaire was given to home and business owners who had sustained damage to their property. The questionnaire focused on the extent of their property damage and if they had flood insurance. Lessons Learned Some valuable lessons were learned from this event, including: o Upstream jurisdictions and property owners don't automatically look out for downstream interests; o Keeping officials and citizens focused on the flood problem is difficult as inertia is lost with passing time; o Sustained mitigation efforts are victimized by turnover in elected officials; an organiza- tion (Le. committee, board, task force) that will survive a turnover is needed. 6