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Development <br />Optimization <br />By Melinda J. Friedman, P.E. <br />of Distribution S stem Water Quality <br />Plans, An Awwa4 Project <br />risking water distribution systems have <br />been receiving increased attention over <br />the past few years, with regard to both <br />physical integrity and water quality. More and <br />more regulations have been promulgated, or are <br />in the process of being developed, that directly <br />focus on water quality conditions in the distribution <br />system. It is more important than ever for <br />utilities to have a good understanding of the <br />microbial, physical and chemical reactions <br />occurring throughout their distribution systems. <br />Much of the effort and expense allocated to <br />treating source water can be wasted if the water <br />quality significantly degrades by the time it reaches <br />the customer's tap. <br />The Distribution System Water Qua IhOptimization <br />Plan (DSOP) is a tool utilities can use to evaluate <br />and improve programs that affect distribution <br />system water quality; evaluate conditions within <br />the distribution system to reduce the potential <br />for contamination; create better documentation; <br />and enhance communication between the various <br />utility functions that impact water quality in the <br />distribution system. A DSOP addresses both <br />regulatory compliance issues and issues related to <br />aesthetic properties of drinking water. <br />Optimizing distribution system water quality <br />management can assist utilities in: <br />• Reducing the potential for waterborne <br />pathogens to reach customer's drinking <br />water, <br />• Improving distribution system water quality <br />above and beyond regulatory requirements, <br />• Preparing for future revisions of the Total <br />Coliform Rule and the potential Distribution <br />System Rule that may focus on distribution <br />system operation and maintenance, instead <br />of numeric evaluation of coliforms or other <br />contaminants, <br />• Identifying and addressing water quality <br />concerns that can be attributed to the <br />distribution system, <br />• Identifying infrastructure improvements <br />needed to ensure compliance with existing <br />or future regulations, and incorporating <br />improvements into the Master Planning process, <br />Addressing customer expectations above <br />and beyond meeting drinking water <br />regulatory requirements, and <br />Developing programs and practices as <br />recommended in AWWA Standard G200 -04 <br />for Distribution Systems Operation and <br />Management (AWWA 2004). <br />Steps for Conducting a DSOP <br />Utilities can develop individual DSOPs in the <br />following manner: <br />1. Develop water quality and operating goals for <br />the distribution system <br />2. Identify ongoing utility programs that <br />may contribute valuable information related <br />to the condition of the distribution system <br />and distribution system water quality. <br />3. Conduct a distribution system audit using <br />these steps: <br />a. Form an audit team. <br />b. Establish goals /objectives of audit. <br />c. Gather and review in -house data and <br />reports. <br />d. Interview utility personnel. <br />4. Compare audit findings to industry best <br />management practices, regulations and <br />customer expectations. <br />5. Develop a list of utility needs (DSOP <br />elements) to be addressed for optimizing <br />distribution system water quality. <br />6. Prioritize DSOP elements according to: <br />a. Relative contribution toward <br />enhancing and /or improving water <br />quality conditions throughout the entire <br />distribution system. <br />b. Potential benefits for helping to preclude <br />quality degradation or contamination in <br />localized areas of the system. <br />c. Available resources. <br />7. Develop and implement programs outlined <br />by DSOP elements. <br />8. Periodically review programs developed as <br />part of the DSOP and goals for water <br />quality and distribution system management. <br />Additionally, refresher audits will likely be <br />necessary. <br />AwwaRF Project 2875, Development of <br />Distribution System Water Quality Optimization <br />Plans (Friedman, et al., 2005), was conducted as <br />tailored collaboration between AwwaRF and <br />several participating utilities including Greater <br />Cincinnati Water Works in Ohio, Calgary <br />Waterworks in Canada and the City of Everett, <br />Washington. The project was funded in part <br />by the participating utilities and work products <br />were developed to benefit the participating <br />utilities and AwwaRF members. The utilities that <br />participated in this project all proactively <br />manage their distribution systems and comply <br />with drinking water quality regulations. <br />However, each recognized that there were <br />ways to improve the quality of water reaching <br />their customers and enhance their distribution <br />system operations. The three utilities were also <br />concerned with addressing customer expec- <br />tations and assembling and documenting <br />Best Management Practices for their respective <br />drinking water distribution systems. <br />Each utility conducted an audit and field <br />investigations to assess the conditions <br />and operating status of their distribution <br />systems. The audits were used to identify strong <br />points as well as areas that needed to be <br />improved to meet industry standardsfordistribution <br />systems. Water quality and operating goals <br />were established and documented for each <br />system. These goals were used to determine which <br />programs the participating utilities would focus <br />on for their DSOP. Individual distribution system <br />programs were then developed at each utility <br />and these elements were field- tested and refined <br />at each utility location. The following program <br />elements were developed for the participating <br />utilities: <br />• Distribution system water quality goals. <br />• A comprehensive distribution system water <br />quality monitoring program. <br />• Distribution system biofilm control measures. <br />