PRRIP 2012 Invoices (3) - Laserfiche WebLink

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Warranty In -Situ, Inc., (In -Situ) warrants that all new products manufactured by it shall be free from defects in materials and workmanship for a period of one year (except for water quality sensors, calibration solutions, cables & accessories, which carry a 90 day warranty) when properly installed and operated in accordance with the instruction manuals provided by, or available through, In -Situ, and when used within the design specifications for the product. Products & accessory products including batteries, which are manufactured by others, carry the warranty of that manufacturer, or thirty days, whichever is greater. The warranty period for all products begins on the day the product is shipped to the customer or distributor. In -Situ agrees to repair, or, at its option, replace at no charge, components that have proven to be defective during the warranty period, provided that the warranted product is shipped, postage prepaid, to In -Situ. In- Situ's Customer Service staff must be contacted for a Return Materials Authorization (RMA) number and shipping instructions prior to shipment to In -Situ. These warranties do not apply to any product that has been damaged either by negligence, accident or misuse by any other person. Nor do these warranties apply to any product that has been repaired, altered, serviced, or modified by an unauthorized person. There are no other warranties, express or implied, which extend beyond the face hereof; In -Situ makes no warranties of merchantability or of fitness for any particular purpose. In- Situ's obligation and liability under this warranty is expressly limited to either repairing and replacing, at In- Situ's option, any product found to be defective or otherwise not in conformity with this warranty. The obligation to repair or replace shall terminate when the warranty period expires. In- Situ's maximum liability in damages to customer, from whatever source, including any breach of contract or warranty, shall be limited to the difference between the delivery price of the product and the market price of such product at Customer's destination at the time of such breach. In no event shall In -Situ be liable for personal injury, property damage, loss of profit, delay or any incidental or consequential damages whether arising from contract, breach of contract, tort, In- Situ's negligence, strict liability or the breach of any express or implied warranty, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. Terms & Conditions Prices Prices include standard packaging in accordance with common carrier requirements. Shipping and handling charges are additional (handling charges are $5 for orders under $1,000 and $15 for orders of $1,000 or more). Prices are subject to change without notice and In -Situ reserves the right to discontinue any items without notice. Applicable federal, state, and local taxes are the responsibility of customer and are not included in the price quoted to customer. Orders & Acceptance In -Situ reserves the right to refuse any and all orders placed by the customer (purchaser) which do not meet In- Situ's current ordering terms. The customer must provide In -Situ with a written or facsimile copy of a firm, non - cancelable purchase order for the products and /or services requested to be delivered to the customer by In -Situ. Purchase orders may also be submitted to: insidesalespin- situ.com. The pricing listed on the purchase order must match pricing approved by In -Situ for that order. Once the order is accepted by In -Situ, no price changes will be applicable, unless covered by a separate, written agreement. Issuance of a purchase order by customer means that it has fully accepted all terms and conditions, including payment terms, set forth in this document. No other terms or conditions shall be binding upon In -Situ unless covered by separate, written agreement signed by In -Situ. ISI Warranty & Terms Minimum Order There is no minimum order amount. Payment by credit card is required for all orders under $200. A $35 handling fee will be added to all orders under $200 taken WITHOUT a credit card. Returns & Cancellations Contact our Customer Service Department for a return authorization and shipping instructions. Authorized returns will be issued a Return Materials Authorization (RMA) number, which must appear on the outside of all parcels containing returned merchandise. All freight must be prepaid by the customer. In -Situ has the right to refuse returns. Accepted returns will be credited to the customer's account. Refunds will not be issued. Orders cancelled prior to shipment will be billed for all work and non - reworkable materials at the standard rate for repairs. Orders cancelled after shipment are subject to a restocking fee of 20% of the order price. Items returned must arrive at In- Situ's offices within 15 days of original shipment and remain unopened in the original packaging. Custom orders, including cables, will be subject to a cancellation fee of the full purchase price. Payment Terms In -Situ is pleased to extend terms of net 30 days to domestic customers and distributors who. have established a credit account with us. If you wish to open a new account, credit applications are available upon request. A bank reference and four trade references are required, Payments are due in 30 days from the date of the invoice. All past due invoices and uncollected funds shall be charged interest at a rate of 1.5% per month. If a credit card is used for payment of late invoice(s), a 3% surcharge will be added to cover the additional cost. The customer agrees to pay all collection costs, including attorneys' fees, and penalty charges if collection services on the account become necessary. All international orders require an irrevocable letter of credit from a US bank or electronic wire transfer of funds with order. Letter of credit and wire transfer fees will be added to the invoice at a rate of $350 and $30 respectively. Shipment Shipment is F.O.B. dock, In -Situ, Inc., Fort Collins, CO. Title and risk of loss will pass from In -Situ to buyer upon pickup by common carrier at In- Situ's dock. All orders from In -Situ are shipped by Federal Express, D.H.L. or U.P.S. depending on customer requests. International orders are shipped by air unless otherwise requested. All orders are insured, unless instructed differently. All shipping costs and insurance are pre -paid by In- Situ and billed to customer, unless otherwise requested. We package all products to meet the carrier's requirements. Equipment is checked prior to shipping and leaves In -Situ in operating condition. Please examine all shipments immediately upon receipt. Notify In -Situ of any shortages. If the shipment is damaged, notify us and file a claim with the carrier immediately. We will advise and assist in any claims to the carrier. All claims should be made within 10 days. We are not responsible for delays due to strikes, accidents, carrier, or other problems beyond our control. Calibration & Certification Calibration documentation is provided for Data Loggers and Probes. Stated accuracies reflect maximum allowable deviation from NIST traceable standard. Individual instrument accuracies may exceed stated accuracies. Repairs All parts and labor charges are billed at a standard flat rate. All necessary parts and labor are covered under this flat rate. Repairs will be completed and invoiced within 60 days of the date we receive authorization for repair. All payments are net 30 days. Repairs are warranted for 90 days. Repair pricing does not include return shipment charges. At our discretion we may use factory- refurbished circuit cards and other items for repairs in discontinued product lines. Disclaimer Due to continuing product development, In -Situ reserves the right to alter specifications without prior notice. We also reserve the right to alter terms prior to acceptance of the order. 020617 rev. 1.3