Fiscal Year 2003: Performance Report U.S. Department of Agricultire Natural Resources Conservation Service

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Goal 4 Deliver high quality services to the public to enable natural resource stewardship. FY 2000 FY 2001 FY 2002 FY 2003 FY 2003 Actual Actual Actual Goal Actual Deliver services fairly Ensure parity in delivery of services. - -- - -- met parity met and equitably. New NRCS offices established on reservation NA 4 1 1 0 land, number Develop and maintain National conservation practice standards 28 11 38 36 36 technical infrastructure. reviewed to ensure they are current and reflect best available technology, number Certified soil surveys available in digital form, 941 1,080 1,368 1,685 1,685 cumulative number Soils mapped or soil surveys updated in the fiscal 24,391 24,365 22,633 20,700 22,500 year, 1000s of acres New plant releases, number 25 24 29 25 20 Plant materials technology transfer: publications, - -- 366 333 275 437 number Plant materials studies evaluated, number - -- 463 444 400 311 Customers accessing NRCS technical data electronically: Water users and managers utilizing 55.3 69.3 186.4 186 1,560 information developed by the snow survey and water supply forecasting program, 1000s of accesses to water supply web pages Customers accessing or downloading soils 11,505 34,700 50,361 50,400 78,394 data -- total number of STATSGO and SSURGO downloads or CD orders Customers accessing or downloading plant 746 1,230 1,880 1,880 3,100 science information (PLANTS database), 1000s of customers Parity in service delivery means that in any year, the percentage of the minority customer base who receive services does not differ significantly from the percentage of the non - minority customer base who receive services. 21 Fiscal Year 2003 Performance Report