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CONTENTS <br />Page <br />DISCLAIMER .......................................................... ii <br />SUMMARY ............................................................. iii <br />INTRODUCTION ........................................................ 1 <br />THE FIRST STEP: PREPARATION FOR NEGOTIATION ........................ 3 <br />DEVELOPMENT OF AN AGENCY POSITION ................................... 9 <br />Formulation of Agency Recommendation and Fallback Positions ...... 11 <br />Preparation for Questioning ....................................... 11 <br />ASSESSING THE OPPONENT'S CASE ....................................... 16 <br />Planning for Interagency Negotiations ............................. 18 <br />Types of Negotiations ............................................. 18 <br />Structural Components of Negotiation .............................. 20 <br />Issue Components of Negotiation ................................... 29 <br />CONDUCT OF THE NEGOTIATIONS ......................................... 32 <br />Negotiation Tactics ............................................... 35 <br />Non-verbal Communication .......................................... 49 <br />LESSONS FROM PAST INSTREAM FLOW NEGOTIATIONS ........................ 52 <br />BIBLIOGRAPHY OF SELECTED MATERIALS ON NEGOTIATION ................... 59 <br />CONCLUSION .......................................................... 68