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CWCB LONG R~~GE PLAN Adopted July 20, 1994; Revised May 23, 1995 Page 10 A major review of this plan will be completed by July 1, 1998 which will allow for a carefully developed public involvement process. Objective Survey of Key Communities and Interests: To develop a survey, with substantial input from CWCB members, and begin an annual assessment of the agency's priorities, responsiveness, and efficiency by December 1995. Objective As,sessment of CWCB/Staff Coordination: . To begin an annual assessment by December 1995 of the working relationship between the CWCB and its staff in order to optimize their communication and coordination. Objective Employee Survey: To develop an employee survey, with substantial input from the staff, and begin.an annual assessment of employee satisfaction, the productivity of office organization and facilities, and the effectiveness of team leadership and personnel supervision by September 1995. Objective Office Mana~ement: To review the allocation of office management responsibilities, and make any necessary adjustments in that allocation by July 1994 to improve the efficiency and "friendliness" of CWCB office working conditions. Objective Performance Planning- and Evaluation: To complete all employee performance evaluations each July for the preceding year, together with performance plans (including clearly defined objectives which recognize the need to allocate significant time to customer service functions for the following year). . Objective Eil1in~ Positions: To fill all authorized FTEs within budget limitations, and reduce the time required to refill vacant positions to two months (or less) by July 1994. Whenever possible, new employees will be hired before current employees leave in order to provide on-the-job training and continuity . Objective Diversity: To recruit qualified minority and female candidates into the application pool when hiring new personnel. Objective Education and Training: To allocate at least 5 percent of the CWCB's general operating budget for the education and training of staff beginning in FY 94.