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<br />A compliment, particularly on points where we wish to excel <br />and yet are doubtful whether we do or not, is an effective way to gain <br />good will, if the compliment be true and not fabricated flattery.. <br />Nothing costs less and gains greater reward than to give praise. <br /> <br />When we make a mistake we take the wind out of our opponent's <br />sails by admitting it quickly and emphatically. <br /> <br /> <br />Four Virtues: <br /> <br />\ <br />.\ <br />10 ~. <br />. <br /> <br />There are many virtues. but four are of leading importance to <br />the person seeking to live and work successfully with people. They are <br />Consistency, Sincerity, Courtesy, and Friendliness. <br /> <br />(1) We feel more secure in our relationships with consistent men. <br />even though they are always unreasonably demanding. than we do with <br />men who are reasonable part of the time and unreasonable at other times. <br />We can learn how to deal with the man who is consistent, even if he is <br />consistently wrong, but we are utterly incapable of developing a strategy <br />for the man who is guided by whims and notions. <br /> <br />(2) Sincerity is important, because it deserves friends. You <br />can't talk your way into friendship in social or business life. If you are <br />going to make friends, people must recognize you as worthy of <br />friendship. <br /> <br />It is not necessary that we should agree with people on every <br />detail, nor that either should admit that the other is infallible in <br />wisdom or justice, but each should be sure of the other's sincerity, <br />so that they feel free to work out the problem for the good of both.. <br />"A deep, great, genuine sincerity," said Thomas Carlyle, "is the <br />first characteristic of all men in any way heroic. " <br /> <br /> <br />(3) No one who wants to get along well with people can afford to <br />ignore courtesy, which means being considerate of others in little things. <br />To refuse a request gracefully, to show respect for what others wish, to <br />treat even bores with consideration. to be eager to do a favor, to be <br />calm under provocation and friendly under pressure: these are evidences <br />of courtesy. <br /> <br />Courtesy is the easiest quality to lift one above the crowd. So <br />often it is lacking in every day life, but in it is a basic quality that wins <br />friends. <br /> <br />It is far more interesting to out-think an opponent, to persuade <br />a wife or a husband, or to "sell" an idea to the group of which you are <br />leader than to gain your way by lulldozing and throwing your weight. <br /> <br />- 17 - <br />