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<br /> <br />favorable among the people who count in my life? If there is no other <br />way to achieve a worth-the-while purpose, then it is necessary to <br />"lay down the law." Dogmatism is a powerful device when justifiably <br />used, but it is a fighting weapon, not calculated to make friends. <br /> <br /> <br />To those who insist upon fighting their way through life, there are <br />some points of strategy that should be watched. It was a principle among <br />the ancient Greek fighters not to cut off the enemy's retreat, because <br />when bottled up he would fight more desperately: in our modern business <br />life it i9 well to give an opponent a chance to "save face. " <br /> <br />To beat a person down out of sheer joy in raising our ego at his <br />expense is not only a breach of good manners and good sportsmanship, <br />it is bad business, because there are no persons so insignificant but <br />may, some time or other, have it in their power to be of use to us. <br /> <br />Violence in a business man makes enemies unless the people <br />surrounding him are wonderfully tolerant---something on which no one <br />has the right to count. Violence takes hold of one's health, too, wears <br />one out more rapicl1y than does persuasion, and it is not so gratifying <br />to the man of intelligence. Persuasion, as Matthew Arnold phrased it, <br />is the only true intellectual process. <br /> <br />Strategy in Criticism: <br /> <br />Able men take pains to spare others humiliation, even when it <br />is necessary to criticize their actions. It is foolish to scold. <br />John Wanamaker confessed: "I have enough trouble overcoming my own <br />limitations without fretting over the fact that God has not seen fit to <br />distribute evenly the gift of intelligence. " <br /> <br />The purpose of discipline in business, school, or family life is <br />to prevent repetition of an offense. It should be constructive. Impatient <br />tearing down is likely to breed distaste for necessary regulation. <br /> <br />, <br /> <br />Criticism should begin with praise and honest appreciation of <br />what the man does well, and then go on to point out how this other <br />thing can be done better. This mode of criticizing will appeal to the <br />worker because it shows an honest desire to be helpful. It recognizes <br />the truth that nobody ever learns anything except by making mistakes. <br />The better a man is, the more mistakes he will make, because the more <br />new things he will try. <br /> <br />Learning to like people and' to get along with them by looking for <br />the good in them is a satisfying way of life. If we complain often about <br />our associates or about the firm for which we work, people are likely <br />to think the trouble lies with us. <br /> <br />- 15 - <br />